bs344 Terms and Conditions

These terms and conditions ("Terms") govern the use of the bs344 platform and all of its associated services. By accessing the bs344 website, creating an account or using any service, you fully agree to these Terms.

bs344 is a safe and reliable online entertainment platform offering cricket betting, live casino, slots and other gaming services for users in Bangladesh. These Terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6).

1.1 Definitions

• "Platform" — The bs344 website, application and all associated digital services.
• "User" or "Member" — Any individual who holds a registered account on bs344.
• "Account" — Each user's personal registered profile.
• "Wallet" — The virtual funds balance linked to an account.
• "Bonus" — Any promotional credit or reward granted by bs344.

1.2 Precedence of Terms

These Terms form a legal agreement between bs344 and the user. Any section-specific rules (such as slots rules or live casino rules) are supplementary to these Terms, and in the event of a conflict, the general Terms will take precedence.

The following eligibility requirements must be met to open an account and use services on bs344:

• The applicant must be at least 21 (twenty-one) years of age. bs344 strictly prohibits access by minors.
• All information provided at the time of account registration — name, date of birth, contact details — must be truthful, accurate and kept up to date.
• Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
• bs344 may request documents to complete identity verification (KYC) at any time. Failure to provide documents in a timely manner may result in account restrictions.

2.1 Registration Process

All required fields must be filled in correctly during registration. Providing incorrect or false information may result in account cancellation and forfeiture of deposited funds.

2.2 Identity Verification

bs344 reserves the right to verify a National ID (NID), passport or other government-issued documents as needed to ensure the safety of its users. Identity verification may be completed before withdrawal processing.

Each user is fully responsible for keeping their account login credentials confidential. It is every member's duty to change their password regularly and not allow anyone else access to their account.

3.1 Account Sharing Prohibited

Sharing account credentials with any other person, or transferring or selling an account, is strictly prohibited. In the event of a breach of this rule, bs344 reserves the right to suspend or cancel the account without prior notice.

3.2 Unauthorized Access

If you notice any unauthorized access to your account or any suspicious activity, notify us immediately via our 24/7 live chat support or by email at [email protected].

3.3 SSL Encryption

bs344 uses the highest level of SSL encryption technology to keep your information secure. However, it is entirely the user's responsibility to ensure the security of their own device.

bs344 supports the most widely used payment methods in Bangladesh so that members can complete transactions easily and quickly.

4.1 Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

4.2 Deposit Limits

The minimum deposit amount is ৳300 (three hundred taka) for each payment method. The maximum deposit limit is determined by the applicable payment method and account level.

4.3 Withdrawal Limits and Timeframes

The minimum withdrawal amount is ৳800 (eight hundred taka). After approval, withdrawals are generally processed within 10 to 45 minutes.

4.4 Withdrawal Terms

• All active bonus wagering requirements must be met before submitting a withdrawal request.
• Withdrawals will only be processed to the same payment method used for the deposit.
• bs344 reserves the right to delay withdrawals until identity verification is completed.
• In the case of suspicious transactions, bs344 may place a withdrawal on hold and conduct an investigation.

4.5 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳).

bs344 offers various bonus and promotional offers for its members. Specific terms and conditions apply to each bonus.

5.1 Welcome Bonus

New members will receive a 100% bonus of up to ৳8,000 on their first deposit. A 20x wagering requirement must be met to use this bonus.

5.2 Wagering Requirements

Withdrawals from a bonus cannot be made unless the total betting has been completed according to the wagering multiplier stated in the bonus. The time limit for meeting wagering requirements may vary by bonus and will be clearly stated on the promotions page.

5.3 General Bonus Rules

• A user may not claim a promotion more than once unless explicitly stated otherwise.
• Bonuses may not be transferred or sold to a third party.
• bs344 reserves the right to cancel bonuses and associated winnings in cases of suspected bonus abuse.
• VIP members will receive weekly cashback benefits according to their level — up to 0.4% at Bronze level, up to 0.8% at Silver level and up to 1.2% at Gold level.

5.4 Promotion Changes

bs344 reserves the right to change, suspend or cancel any promotion at any time. Members with active bonuses will be notified before any changes are made.

The bs344 platform operates various gaming sections including cricket, rugby, live casino and slots. General and specific rules apply to each section.

6.1 Fair Play

bs344 is committed to providing every member with a fair and transparent gaming experience. All games are powered by certified Random Number Generator (RNG) technology.

6.2 Betting Sections

• Sports Betting: Betting is available on cricket (including BPL, IPL and T20 World Cup), rugby and other sports.
• Live Casino: Play live with professional dealers — table games from various providers including WM Live.
• Slots: Games from top providers including Pragmatic Play, PG Soft, JILI and Spribe.

6.3 Betting Limits

Minimum and maximum betting limits apply separately to each game and event and are displayed in the game interface. bs344 reserves the right to change these limits under special circumstances.

6.4 Cancelled and Unsettled Bets

If an event is cancelled, suspended or left unsettled due to insufficient information, bs344 reserves the right to cancel the relevant bet and return the original amount. In such cases, the amount bet from a bonus will be returned to the wallet.

6.5 Technical Issues

If a game is disrupted due to a technical error, bs344 will assess the situation and take appropriate action. bs344 is not liable for losses caused by software or network failures.

The following activities are strictly prohibited on the bs344 platform. Violating these rules may result in account cancellation and forfeiture of funds:

• Creating or operating multiple accounts.
• Registering with false, misleading or another person's identity.
• Bonus abuse — using multiple accounts for the purpose of systematically claiming multiple promotional benefits.
• Using any form of hacking, scripting, bots or automated software to gain an advantage.
• Money laundering or conducting transactions with illegal funds.
• Misconduct, harassment or threatening other members or staff.
• Intentionally exploiting any vulnerability or flaw in the platform and failing to report it immediately.
• Match fixing or collaborative cheating with other members.

If any of the above activities are detected, bs344 reserves the right to cancel the relevant account without prior notice and to take legal action where applicable.

bs344 believes that gaming should be an entertainment activity. We encourage our members to play responsibly and are committed to preventing potentially problematic gaming.

8.1 Self-Limit Setting

Members can set daily, weekly or monthly deposit limits, session time limits and betting limits in their account settings.

8.2 Self-Exclusion

If a member feels that their gaming is getting out of control, they may apply for a temporary or long-term self-exclusion. No bonuses or promotional communications will be sent during the self-exclusion period.

8.3 Minor Protection

bs344 strictly prohibits access by anyone under the age of 21. Parents and guardians are advised to use parental control software on their devices.

For more information on responsible gaming, visit our Responsible Gaming page.

bs344 gives the highest priority to protecting users' personal information. All of our data collection, storage and usage processes are described in detail in our Privacy Policy.

9.1 Data Collection

Information collected during registration, transactions and platform use is used solely for the purposes of service improvement, identity verification and ensuring security.

9.2 Sharing Data with Third Parties

bs344 does not sell users' personal information to any third party. However, limited information may be shared with necessary partners for payment processing, fraud prevention or compliance with legal obligations.

9.3 Cookies

bs344 uses cookies to improve the user experience. By browsing the site, you are considered to have consented to the use of cookies.

bs344 is committed to resolving any disputes with members quickly and fairly.

10.1 How to Submit a Complaint

For any complaint or dispute, first contact us through our 24/7 live chat support or by email at [email protected]. Describe the complaint in detail and attach any relevant evidence (screenshots, transaction IDs).

10.2 Resolution Timeframe

bs344 reviews every complaint seriously and works to provide a resolution within a reasonable time. More complex matters may take longer.

10.3 Final Decision

Decisions made by bs344 based on game results, technical logs, and server records will be considered final. However, if a member wishes, they may seek independent third-party mediation through a relevant authority.

While bs344 strives to ensure the highest quality of service, it is not liable in the following situations:

• Loss caused by issues with the user's own device or internet connection.
• Delays or errors in third-party payment gateways or banking services.
• Service interruptions due to natural disasters, war, power outages, or other force majeure circumstances.
• Financial losses arising from the user's own gaming decisions.

11.1 Service Availability

bs344 strives to provide uninterrupted service as much as possible. However, temporary disruptions may occur due to maintenance, upgrades, or unexpected technical issues. In such situations, bs344 will make every effort to restore service as quickly as possible.

11.2 Third-Party Links

If the bs344 platform contains links to any third-party sites or services, bs344 is not responsible for the operations or content of those parties.

bs344 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified in advance via email or platform notification.

12.1 Continued Acceptance

Continued use of bs344 after an update will be considered acceptance of the revised terms. If a member does not agree to the new terms, they may request to close their account.

12.2 Language

These terms and conditions are written in Bengali. In the event of any dispute, the Bengali version will be considered authoritative.

12.3 Contact

If you have any questions about these terms and conditions, contact us via our 24/7 live chat or at [email protected].