bs344 Privacy Policy
Your personal information is of the highest importance to us. bs344 uses SSL encryption and strict data protection practices to ensure your privacy.
Introduction and Scope
This Privacy Policy ("Policy") has been prepared on behalf of the bs344 platform ("we", "our", "bs344") and applies to users ("you", "user") of the https://bs344.cam website and related services. When you use our site, register an account, or use any of our services, you are considered to have given your consent to the collection and use of your information under the terms described in this Policy.
bs344 operates a safe and reliable online entertainment platform for users in Bangladesh. We believe that every user's privacy is a fundamental right, and we are committed to protecting that right.
What Information We Collect
bs344 collects various types of information in order to operate its services properly. A detailed description of the information collected is provided below:
1.1 Personally Identifiable Information
Information you provide during account registration or verification:
- Full name and date of birth (for age verification)
- Email address and active mobile number
- National ID (NID) or passport details (where identity verification is required)
- Residential address
- Username and password (stored in encrypted form)
1.2 Financial and Transaction Information
Information related to the deposit and withdrawal process:
- bKash, Nagad, Rocket or Upay mobile banking account numbers
- Bank account number and routing details (for bank transfers)
- Transaction history and amounts
- Payment method reference IDs
Note: We do not directly store any full card numbers or CVV details. This information is always processed through a secure payment gateway.
1.3 Technical and Usage Information
Information automatically collected when you visit our site:
- IP address and device information (type, operating system)
- Browser type and language settings
- Time and duration of site access (according to Bangladesh Standard Time, BST, UTC+6)
- Pages visited and navigation patterns
- Information from cookies and similar tracking technologies
- Referral URL (the site you came from before visiting our site)
1.4 Communication Information
When you contact our customer support team via live chat or email, a record of that conversation is retained. This is used for service quality improvement and dispute resolution.
Purpose of Information Use
bs344 uses the information it collects only for specific, legitimate and transparent purposes. We use your information for the following reasons:
2.1 Account Management and Identity Verification
Information is required to create and manage your account and to verify user identity. This is necessary to prevent fraud and to keep minors off the platform (for users aged 21+ only).
2.2 Financial Transaction Processing
Financial information is required to complete deposit and withdrawal processes and to maintain transaction history. This information is used to enforce the minimum deposit amount of ৳300 and the minimum withdrawal amount of ৳800.
2.3 Providing Customer Support
Our 24/7 live chat support team can access your account information to resolve issues quickly. Effective support would not be possible without this information.
2.4 Security and Fraud Prevention
Technical information is analysed to detect and prevent unauthorised access, fraud, money laundering and other suspicious activity. This is essential to protect your account and funds.
2.5 Service Improvement and Personalisation
By analysing user behaviour, we improve our game library, bonus offers and overall user experience. This also includes displaying relevant content based on your preferences.
2.6 Marketing Communications
If you have consented to marketing communications, we may send you information about new offers, bonuses and promotions to your email. You can opt out of these communications at any time.
Cookies and Tracking Technologies
The bs344 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
3.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, carry out security checks and make form filling easier. These cookies cannot be disabled.
3.2 Performance and Analytics Cookies
These cookies are used to analyse site traffic and monitor performance. They contain information about which pages are visited most often and how long users stay on the site. This information is collected in aggregated and anonymous form.
3.3 Cookie Controls
You can disable or delete cookies from your browser settings. Please note, however, that disabling essential cookies will prevent you from using certain features of the site. Visit your browser's help section for more details.
Information Sharing and Disclosure
bs344 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers to operate our platform, such as payment processors, software suppliers and technology support providers. These partners can only access the information necessary to provide their specific services and are required to comply with our privacy policy.
4.2 Legal Obligations
We may disclose information when required to do so by a court order, a lawful request from a government authority, or applicable law. In such cases we will disclose only the minimum amount of information legally required.
4.3 Fraud Prevention
Information may be shared with relevant authorities to assist in the investigation of serious fraud, money laundering or other illegal activity.
4.4 Business Restructuring
In the event of a company merger, acquisition or restructuring, user information may be transferred to the new ownership. Users will be notified in advance in such cases.
Information Security Measures
bs344 follows industry-standard technologies and processes to protect your personal and financial information. The key components of our security framework are:
5.1 SSL/TLS Encryption
All data transmission on our site is secured through SSL (Secure Sockets Layer) / TLS (Transport Layer Security) encryption. This ensures that all information exchanged between your browser and our servers remains encrypted.
5.2 Secure Data Storage
Collected information is stored on secure servers protected by firewalls, intrusion detection systems and regular security audits to prevent unauthorised access.
5.3 Access Controls
Access to your information is strictly limited. Only those staff members who need it for their specific role can access the information. All staff are bound by confidentiality agreements.
5.4 Password Protection
Your password is encrypted and stored using strong cryptographic hashing algorithms. No member of our staff can ever view or know your password.
5.5 Response to Security Breaches
If a security breach occurs that may affect your information, we will notify you as quickly as possible and take the necessary remedial action.
Data Retention Period
bs344 retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used:
6.1 Account Information
Account information is retained for as long as your account remains active. After an account is closed, information may be kept for as long as required to meet legal and regulatory obligations.
6.2 Financial Transaction Records
Financial transaction records are retained in accordance with applicable laws and regulatory requirements. This is generally done in compliance with accounting legislation.
6.3 Technical Logs
Server logs and access records are generally kept for a limited period and then automatically deleted. Logs related to matters under investigation may be kept for a longer period.
6.4 Marketing Consent Records
Even if you opt out of marketing communications, we retain a record of that opt-out to ensure that marketing messages are not sent to you by mistake in the future.
Your Rights
As a bs344 user, you have the following rights over your personal information:
7.1 Right to Access
You have the right to request details of what information we hold about you. We will provide a summary of the information stored in your account.
7.2 Right to Rectification
If your information is incorrect or out of date, you can request a correction. Many details can be updated directly from your account settings, or you can get assistance from our support team.
7.3 Right to Erasure
In certain circumstances you can request that your information be deleted. However, due to legal, regulatory or contractual obligations, it may not be possible to delete some information immediately.
7.4 Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. You can unsubscribe from marketing emails at any time.
7.5 Right to Data Portability
You can request your information in a structured, commonly used and machine-readable format.
Protection of Minors
The bs344 platform is for users aged 21 and over only. We do not knowingly collect any information from minors.
We verify age at registration, and if it is found that a user has created an account by providing a false age, that account will be closed immediately and all associated information will be deleted.
If you suspect that a minor is using our platform, please notify us immediately at [email protected].
Policy Changes
bs344 reserves the right to amend this Privacy Policy at any time. For significant changes, we will:
- Display a clear notice on the website
- Notify registered users by email
- Update the date of the change on this page
If you continue to use our site after a change, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.
If you have any questions about changes to the policy, please contact our customer support team.
Contact Us
If you have any questions, comments or complaints about this Privacy Policy, please contact our dedicated privacy team:
- [email protected]
- 24/7 Live Chat — log in to the site to get started
- Support available 7 days a week, 24 hours a day
We will try to respond to your request as quickly as possible. Your privacy is our highest priority.
Quick Links
Use the links below to read our other legal documents and support pages:
bs344 is a safe and reliable platform. For ages 21+ only. Play responsibly.